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Getting a Replacement Download for FTM 2019
This article is for any users who have purchased FTM 2019 and find themselves...
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Getting a Replacement Download for FTM 2017
This article is for any users who have purchased FTM 2017, and find themselve...
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Getting a Replacement Download for FTM 2014 or FTM for Mac 3
This article is for any users who have purchased FTM 2014 or FTM for Mac 3, a...
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Uploading a Tree from FTM 2017 and FTM 2019 for Mac to Ancestry
How do I upload my tree from Family Tree Maker 2017 or Family Tree Maker 2019...
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What’s Not Synced with FamilySync® in FTM 2017 and FTM 2019
Most content in trees — including all core data, such as people's names, rela...
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How to pick up your copy of FTM 2017
Whether you have ordered FTM 2017 or are eligible for a free copy, please fol...
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Downloading a tree from Ancestry to FTM 2017 and FTM 2019 for Mac
Family Tree Maker 2017 and 2019 for Mac allow you to download your tree file ...
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How to Pick Up your Copy of FTM 2019
Whether you have ordered FTM 2019 or are eligible for a free copy, please fol...
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Uploading a Tree from FTM 2017 and FTM 2019 for Windows to Ancestry
How do I upload my tree from Family Tree Maker 2017 or Family Tree Maker 2019...
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Downloading a Tree from Ancestry to FTM 2017 and FTM 2019 for Windows
Family Tree Maker 2017 and 2019 for Windows allow you to download your tree f...
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Sync Issue - Media Not Uploading from FTM 2017 for Mac
UPDATE: The media upload issue has been fixed in FTM 2017 version 23.2. For m...
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Sync Troubleshooting Guide for FTM 2019
We have prepared this Sync Troubleshooting Guide for FTM 2019 to present you ...
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Sync Weather Status for FTM 2017 and FTM 2019
Understanding Sync Weather While it's quite rare to see red sync weather, ...
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Downloading Source Images in FTM 2010-2017
- How do I download source images in Family Tree Maker? Answer ID 5325 ...
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FTM 2019 FAQ
Family Tree Maker 2019 was launched on September 28, 2019. If you have questi...
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Purchasing FTM 2019
WARNING - COUNTERFEIT COPY ALERT: If you're interested in purchasing Family ...
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Repairing a Tree File in FTM 2017 and FTM 2019
How can I repair a Family Tree Maker® tree? File damage can occur in a tree ...
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Troubleshooting Sync in FTM 2017 and FTM 2019
- How do I troubleshoot problems with syncing in FTM 2017 and FTM 2019? ...
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Downloading and Running the FTM 2017 23.3 Updater
This article explains how you can download and apply the free update for FTM ...
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FTM 2017 CO-PILOT PROGRAM
THE CO-PILOT PROGRAM There was one thing about the Test Drive program that w...
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What's New in FTM 2019?
About the New Edition It's been thirty years since Family Tree Maker was bor...
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What's New in the FTM 2019 24.1 Update
WHAT'S NEW IN THE VERSION 24.1 UPDATE OVERVIEW AND GENERAL CHANGES This imp...
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NEW TREE SAFETY FEATURES (FTM 2017)
FTM 2017 – NEW TREE SAFETY FEATURES Here are three newly implemented feature...
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Uninstalling FTM for Windows
- How do I uninstall Family Tree Maker for Windows? Answer ID 4400 N...
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Generating and Sending a Sync Error Report for FTM 2017 and FTM 2019
Sending a Sync Error Report (sometimes also called a “Sync Error Log”) will h...
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FTM 2017 Feature - Color Coding for the Rest of Us
FTM 2017 FEATURES COLOR CODING FOR THE REST OF US We hope you'll like our e...
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Getting the FTM 2017 23.3 Updater
This article explains how you can download the free update for FTM 2017. If y...
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FTM 2019 CO-PILOT PROGRAM
THE CO-PILOT PROGRAM For new users of FTM 2019, we'd like to introduce you t...
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Guide to Updating the FTM 3.1 USB Drive to FTM 2017
Many Software MacKiev customers have purchased a backup USB drive for FTM 3.1...
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Guide to Updating the FTM 2014.1 USB Drive to FTM 2017
Many Software MacKiev customers have purchased a backup USB drive for FTM 201...
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