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FAMILY TREE MAKER 2017 FAQ
Family Tree Maker 2017 was launched on July 16, 2017. If you have questions a...
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Free updates for FTM 2014 and FTM for Mac 3 users
Update Center Information Page IMPORTANT NOTE: When FTM 2017 was officially...
Home -> FTM 2014.1, 3.1 and Older
Getting a Replacement Download for FTM 2014 or FTM for Mac 3
This article is for any users who have purchased FTM 2014 or FTM for Mac 3, a...
Home -> FTM 2014.1, 3.1 and Older
Backing Up a File in FTM 2014.1 and Earlier
- Backing Up a File in FTM 2014.1 and Earlier How do I back up a tree ...
Home -> FTM 2014.1, 3.1 and Older
Support Resources for FTM Users
Where do I go for information about Family Tree Maker and how to use it? ...
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Moving a tree from FTM 2014 for Windows to FTM 2017 for Mac
How do I move my tree from Family Tree Maker 2014 for Windows to Family Tree ...
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Moving files from FTM 2012-2014 to a new PC with FTM 2014.1 
How do I move files from Family Tree Maker 2012-2014 to a new PC with FTM 201...
Home -> FTM 2014.1, 3.1 and Older
Guide to Updating the FTM 2014.1 USB Drive to FTM 2017
Many Software MacKiev customers have purchased a backup USB drive for FTM 201...
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FTM 2014 Crashes or Closes Unexpectedly
What can I do if Family Tree Maker continually crashes? In most cases updati...
Home -> FTM 2014.1, 3.1 and Older
Purchasing FTM 2019
WARNING - COUNTERFEIT COPY ALERT: If you're interested in purchasing Family ...
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How to pick up your copy of FTM 2017
Whether you have ordered FTM 2017 or are eligible for a free copy, please fol...
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Moving a Tree from an Earlier Version to FTM 2017 for Windows
How do I move my tree from an earlier Windows version of Family Tree Maker to...
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Moving files from FTM 2008-2011 to a new PC with FTM 2014.1 
How do I move from Family Tree Maker 2008-2011 to a new PC with Family Tree M...
Home -> FTM 2014.1, 3.1 and Older
Fixing Relationship Mistakes in FTM 2008-2014
- Fixing relationship mistakes in FTM 2008-2014 Answer ID 5165 How d...
Home -> FTM 2014.1, 3.1 and Older
Ancestry Login Issue in FTM 2017 and FTM 2019 for Windows
If you are using FTM 2017 or FTM 2019 for Windows, you may encounter an issue...
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Moving a tree from earlier versions to FTM 2017 for Mac
How do I move my tree from earlier Mac versions of Family Tree Maker to FTM 2...
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Resolving Performance Issues in FTM 2012-2014
- Resolving performance issues in Family Tree Maker Answer ID 5142 F...
Home -> FTM 2014.1, 3.1 and Older
FTM 2019 FAQ
Family Tree Maker 2019 was launched on September 28, 2019. If you have questi...
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How to Pick Up your Copy of FTM 2019
Whether you have ordered FTM 2019 or are eligible for a free copy, please fol...
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Sync Weather Status for FTM 2017 and FTM 2019
Understanding Sync Weather While it's quite rare to see red sync weather, ...
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Getting a Replacement Download for FTM 2019
This article is for any users who have purchased FTM 2019 and find themselves...
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FTM 2019 CO-PILOT PROGRAM
THE CO-PILOT PROGRAM For new users of FTM 2019, we'd like to introduce you t...
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Issues with FamilySearch and FTM 2017
A FAMILYSEARCH UPDATE IS HERE, AND WE'RE READY As FamilySearch updates the t...
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Tips for repairing a Family Tree Maker 2014 file
Tips for repairing a Family Tree Maker 2014 file Answer ID 5146 How can ...
Home -> FTM 2014.1, 3.1 and Older
Getting a Replacement Download for FTM 2017
This article is for any users who have purchased FTM 2017, and find themselve...
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What's New in FTM 2019?
About the New Edition It's been thirty years since Family Tree Maker was bor...
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FTM 2017 CO-PILOT PROGRAM
THE CO-PILOT PROGRAM There was one thing about the Test Drive program that w...
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Importing an Existing File in FTM for Windows
- Importing an Existing File in Family Tree Maker 2009-2019 Answer ID ...
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Troubleshooting Chromium Embedded Framework Issues in FTM 2017 and FTM 2019 for Windows
Family Tree Maker 2017 and Family Tree Maker 2019 for Windows use components ...
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Troubleshooting Sync in FTM 2017 and FTM 2019
- How do I troubleshoot problems with syncing in FTM 2017 and FTM 2019? ...
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