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FTM 2017 - TEST DRIVE

INTRODUCING THE TEST DRIVE

Now that tests show the vast majority of users are able to sync safely and successfully using FTM 2017, it’s time to test the ability of the system to handle more of them. Lots more of them. So we’ve agreed with Ancestry to start selectively rolling out the latest build. In what we are calling the “TEST DRIVE Program”, the first 25,000 to sign up will have a chance to do more than just kick the tires.  

The concept is simple. Since most FTM users will have a great experience using FTM 2017, we’re encouraging anyone who has pre-purchased it to try it out for 48 hours. Unlike with beta testing, you won’t need to follow a plan, and you don’t need to have had previous testing experience. Just use FTM as you normally would. And perhaps catch up on your syncing and explore color coding and some of the other new features.

If you are able to sync OK during the test drive (and 19 out of 20 should be able to) and also pass some automated diagnostic tests that confirm that everything has gone as expected, you’ll be able to drive the new edition right out of the showroom so to speak and keep on using it. Then depending on how it goes with the first 25,000 test drivers, we will let more and more drivers onto the system.

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TEST DRIVE - FAQ

 

Q: Who is eligible to take a TEST DRIVE?

A: Anyone who has pre-ordered a copy of FTM 2017 or is getting a free copy of FTM 2017 because they PAID for a previous MacKiev edition (FTM 2014.1 or Mac 3.1).  Note that those in our regular beta test program do no need to apply for a TEST DRIVE as they already are getting the latest software editions.

 

Q: How do I sign up to take a Test Drive?

A:  Those who pre-ordered FTM 2017 by April 22nd, were sent an email invitation to sign up for a TEST DRIVE.  If you didn't already get an email invitation, you may still apply by clicking here.
 

Q: I am eligible to get a free copy of FTM 2017 because I purchased FTM 2014.1 or Mac 3.1.  Can I take a TEST DRIVE too?

A: Yes! Click here to apply.

 

Q: I am one of the regular FTM beta testers. Do I need to apply for the TEST DRIVE?

A: No. You are already getting the latest builds of FTM 2017 to try out, and we really still need your help with beta testing.

 

Q: When will the test drive take place?

A: We expect to be starting all test drives by the end of this week (by April 28th)

 

Q: I am a little nervous. Is the test drive safe?

A: We have more than 6,000 beta testers who have used FTM 2017 beta copies so far and not one has lost a tree. As long as you back up your FTM tree to an external drive before you take the test drive, you can't really go wrong.

 

Q: Can I do real research work during the test drive?

A: Yes, you can.  But since up to 5% of test drivers might not be able to continue using their copies, we'd recommend that before the end of the test period, you should export a copy to FTM 2014.1 or Mac 3.1 format.

 

Q: Does the TEST DRIVE cost anything?

A: No, other than the cost of the MacKiev edition of FTM software that you have already purchased.

 

Q: Will everyone be accepted into the TEST DRIVE program?

A: No. We will analyze the answers in the test drive application form to decide which users are good candidates for a successful test drive.  We expect about 80% of applicants to qualify for the first round of 25,000 drivers if there is room.

 

Q: What should those who are not accepted in the first test drive program do?

A: There will be additional TEST DRIVE rounds after the one if we have not had a general release by then. Most of those who do not make it into the first TEST DRIVE will be notified that they were chosen as an Alternate and placed automatically in the next TEST DRIVE round list.

 

Q: I need to sync urgently and wasn't chosen for the TEST DRIVE. What should I do?

A: Please sign up to be a regular beta tester at www.familytreemaker.com and indicate you have an urgent access need on the sign up form.  Your request will go to the beta test coordinator and you will get an answer quickly -- usually the same day, but no longer than 2 business days.

                                

 

 

 

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