Live Chat Service

If you could not find your answer in our Support Center, and your question is urgent, we'd be happy to have a support agent assist you in a Live Chat session. Be prepared — the support agent will ask you to list the Support Center articles you have already reviewed, as that will save time.

To connect to our online support specialists, simply click here to open the live chat landing page, then click the Chat button to get started.

Please note: there is currently an issue where the live chat window shows "Agent is typing" for the entire chat session, even when the agent is not actually typing.  We hope to have this issue resolved soon.  In the meantime, don't hesitate to send responses to the agent in chat due to seeing that message.

If at all possible, please visit us at non-peak hours:

Couldn’t find the answer you needed? Click here for further assistance.