Family Tree Maker Support Center

RELEASE OF FTM 2017
FTM 2017 - LATEST UPDATE JULY 18 - FINAL UPDATE ALL FTM 2017 EMAILS HAVE BEEN ...
FAMILY TREE MAKER 2017 LAUNCH FAQ
Family Tree Maker 2017 was launched on July 16, 2017. If you have questions abou...
FTM 2017 Companion Guide FAQ
On November 18, we announced in our newsletter and on Facebook that we will soon...
Purchasing FTM 2017
WARNING - COUNTERFEIT COPY ALERT: If you're interested in purchasing Family Tre...
How to pick up your copy of FTM 2017
Whether you have ordered FTM 2017 or are eligible for a free copy, please follow...
Understanding the Sync Weather Report in FTM 2017
With the release of FTM 2017, we introduced a new feature called the Sync Weathe...
Installing Family Tree Maker 2017 for Windows
How do I install Family Tree Maker 2017 for Windows? 1. Open the email with the...
Installing Family Tree Maker 2017 for Mac
How do I install Family Tree Maker 2017 for Mac? 1. Open the email with the lin...
Ancestry Services in Older Editions
Answer ID 2257 ANCESTRY CONNECTION SERVICES RETIRED OLDER EDITIONS ONLY Back...
Notification Email for FTM 2017
NOTE: This is a copy of the notification mail that went out to those who had pre...
Internet Explorer 11 Notice on FamilySearch through Web Search
Answer ID 345737 While using Web Search in Family Tree Maker 2017, you may enco...
Guide to Updating the FTM 2014.1 USB Drive to FTM 2017
Many Software MacKiev customers have purchased a backup USB drive for FTM 2014.1...
FTM 2017 CO-PILOT PROGRAM
THE CO-PILOT PROGRAM There was one thing about the Test Drive program that we t...
“Format the disk” warning when inserting the FTM USB Drive
Note: This information only applies to users who have installed the Windows 10 C...
TEST DRIVE 2.0 EXPIRATION
TEST DRIVE 2.0 HAS EXPIRED Test Drive 2.0 for FTM 2017 for both Windows and Mac...
NEW TREE SAFETY FEATURES (FTM 2017)
FTM 2017 – NEW TREE SAFETY FEATURES Here are three newly implemented features d...
Family Book Creator and FTM 2017
Q: How do I install and activate Family Book Creator? A: Sign up for the Family...
Charting Companion and FTM 2017
Q: How do I install and activate Charting Companion? A: Download and run the Ch...
GETTING READY FOR FAMILYSYNC 101
One of the things that may take some getting used to in using FamilySync instead...
HOW TO COMPACT AND BACK UP A LINKED TREE
HOW TO COMPACT AND BACK UP A LINKED TREE Whether you are getting ready to updat...
FTM 2017 Feature - Sync Weather Report
FTM 2017 FEATURE WHATS THE WEATHER LIKE WHERE YOU SYNC? We thought -- wou...
FTM 2017 Feature - Color Coding for the Rest of Us
FTM 2017 FEATURES COLOR CODING FOR THE REST OF US We hope you'll like our eleg...
FTM 2017 Feature - Recovering Old Faded Photos the Easy Way
FTM 2017 - PHOTO DARKROOM™ . RECOVERING OLD FADED PHOTOS THE EASY WAY . Go f...
FamilySync to replace TreeSync in FTM 2017
The retirement of Ancestry's TreeSync® and its replacement with Software MacKiev...
Upload and Download without Linking in FTM 2014.1
NOTE: This functionality was added only to assist users with their research whil...
Upload and Download without Linking in FTM Mac 3.1
NOTE: This functionality was added only to assist users with their research whil...
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