WHAT'S NEW IN THE VERSION 24.2.2 UPDATE
This is an important update for all FTM 2019 users. It incorporates a number of stability, security and speed improvements including:
Return to Green Sync Weather
This update incorporates essential modifications in Family Tree Maker’s FamilySync technology needed to accommodate changes on Ancestry’s side and return to green sync weather. Developed together with Ancestry engineers, this update also improves the speed and reliability of syncing, uploading and downloading for FTM 2019 users who keep in sync with Ancestry trees. Once you've installed the update, the sync status will change from orange to green.
Ancestry Sign-In on macOS 10.14-10.15
This update also resolves an issue with signing in to Ancestry on macOS 10.14-10.15. You can now reliably sign in successfully on these systems.
GETTING THE UPDATE
We are emailing registered FTM 2019 users an invitation to update with a personalized link on a pace that the system can support. If you haven’t received your invitation to update by September 6, 2023 check your spam filters and then contact live chat (click here).
FREQUENTLY ASKED QUESTIONS
Q: Who should get this update?
A: All FTM 2019 users.
Q: What about FTM 2017 users getting back to green sync weather?
A: We are working on an update for FTM 2017 users but do not have an estimated release date yet.