Home > Getting the FTM 2017 23.3 Updater

Getting the FTM 2017 23.3 Updater

This article explains how you can download the free update for FTM 2017.  If you have questions about the 23.3 update, click here for an article that answers many common questions.



1. Go to the Update Center. It’s open 24 hours a day, seven days a week, so you can download the updater whenever it’s convenient.  Click here to get started.

TIP: If the download seems to be going slowly, check back later when fewer users are downloading.

2. Confirm eligibility. On the first screen, the Update Center will confirm that you own a copy of FTM 2017.

TIP: Make sure to enter the same email address you used to purchase a copy of Family Tree Maker from us.

3. Choose download, CD or USB drive. You can get the updater as a download for free, or order a copy shipped to you on a CD or USB drive for an additional charge.

4. Browse the Gift Collection. From user guides to a plug-in for making DNA charts, gift collection items are absolutely optional though every purchase helps keep our updates free.

5. Get personalized download links on screen. After you fill out the on screen forms in the Update Center you’ll get a unique set of download links for Mac (filename ending in .dmg) and Windows (filename ending in .exe) updaters created just for you.

TIP: The download links will appear on the last screen of the Update Center and will also be sent by email.

Need more help downloading the updater? Try this step-by-step guide:

Couldn’t find the answer you needed? Click here for further assistance.