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Sync Outages for FTM 2017

SYNC OUTAGE - UPDATED May 22

Due to frequent interruptions in Ancestry connectivity, we strongly advise you to postpone syncing, uploading and downloading until we have confirmed that the connection with Ancestry is stable.  Ancestry is currently performing maintenance that can impact features such as sync – click here for more information.

As a best practice, we recommend that you make frequent backups of your tree.  If you have an urgent need and must sync with Ancestry, make sure to create a fresh backup first.  For help, click here for Windows, or click here for Mac.

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