UPDATE: The issue with error messages when trying to view Ancestry Hints or Web Search results has been fixed in FTM 2017 version 23.2. For more information about the update click here.
We have multiple reports from customers who are receiving a large number of error messages when attempting to view Ancestry Hints or to do an Ancestry Web Search in FTM 2017.
If you're experiencing this issue, please click here to come to live chat. We are gathering more information, and our team is in communication with Ancestry's as we work to identify the cause and address it.
See below for examples of the error messages: