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FTM 2017 Printed Companion Guide

STATUS UPDATE - Dec 31, 2017

Near the end of November, we announced that we would be making a paperback printed edition of the Companion Guide that appears in the Help menu of the product. It is now in production with expected completion the third week of January.
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PRINTED 2017 COMPANION GUIDE

Status and Timing: In process at our printers, about a month later than expected. First books will come off the production line the third week of January.


Price: You may pre-order a copy of Companion Guide for $29.95 until we start shipping or run out of copies from production (whichever comes first). After that we will make small batches “on demand” and the price will be $39.95.
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How to Buy: To order the printed Companion Guide visit www.familytreemaker.com and click the FTM Gift Collection link tile. You can also click on the country you live in below to go to the Gift Collection directly:

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Editions: We are making a total of four guides — Mac and Windows in US English and UK English. The UK English edition will be shipped throughout Europe from our printer in London, and to Australia and New Zealand from our printer in Sydney. The US English edition will be shipped everywhere else from our long-time printer in Western Massachusetts.
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About the Printed Edition: We're printing on archival quality paper in a format that's larger than past editions (6.5 x 8.5 inches), and with a high quality flat-edge paperback binding. The guide is in full color and runs 330 or so pages (slightly different length for Mac and Windows). 
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Keeping up to Date: On Tuesday, January 2nd, we will be sending an update note by email to all those who purchased the printed Companion Guide to update them now that the timing is known. If you have questions, please ask at Live Chat (go to support.familytreemaker.com and enter "Live Chat" in the search field).
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FREQUENTLY ASKED QUESTION
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Q: So what happened to hold up production for a month?
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A: The biggest factor was the unsettled sync conditions on Thanksgiving week, right after we announced that a printed edition would be published. Among other things we set to work adding a weather status badge to the main FTM 2017 window so users can see at a glance what the sync weather status is without attempting to sync. We waited to put those related changes in the guide so it would match the update. There were also some surprises in wide-scale beta testing of the update that meant we had more work to do. 
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Q: So does that mean the free update is just about done then?
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A: Almost. It means that nothing is being done now that will affect the user interface of the updated edition.
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Q: Will the UK and US editions ship at the same time?
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A: Approximately, yes. Might be off by a couple of days but it's not expected to be more than that even though there are three print locations - Boston, London and Sydney.

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Q: Are there big differences between the Windows and Mac editions?
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A: Not really. The applications are very close in functionality now, so the biggest difference is that the Mac guide has all Mac screenshots and the Windows edition has all windows screenshots. So if you have both platforms, you really could make due with one edition or the other just fine.

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Q: Is this the same guide as the PDF in the Help menu?
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A: Yes. It’s exactly the same one, but printed in book format. Many people find a book much handier than a PDF. That’s why we are printing one.

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Q: Will the printed guide match the upcoming free update?
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A: Yes, all changes in what you see or in steps to perform tasks are updated in the printed user guide (and will be updated in the PDF version in the Help menu too).

 

Q: How will I know when the Companion Guide will arrive?

A: You'll get a notification by email when it has shipped.  Also keep an eye on our web site and on social media for updates.

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